MY AASHIS SHIPPING POLICY

Our top priority is making sure the items get delivered to our customers as soon as possible.

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

USA & CANADA SHIPPING :
Delivery Time=Processing Time +Shipping Time

Shipping NameConditionCostOrder Processing timeOrder Shipping time
USA Free1-3 Business Days 3-10 Business Days
Canada  $0 to $500.00 $50.004-7 Business Days 10-20 Business Days
Canada$500.01 to $1,000.00 $100.004-7 Business Days 10-20 Business Days
Canada$1000.01 to $1,600.00 $300.004-7 Business Days 10-20 Business Days
Canada$1600.01 to $8,000.00 $800.004-7 Business Days 10-20 Business Days
Canada$8,000.01 to above $1,500.004-7 Business Days 10-20 Business Days

Order cutoff time: 17:00 PM(GMT-05:00) Eastern Standard Time (New York) Mon – Fri

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

During peak seasons and promotional sales, delivery might take a little longer.

Our orders will be shipped via USPS or UPS FedEx and DHL. Our estimated delivery date depends on many factors, including the destination address and how quickly we assemble and prepare your items for shipment.

SHIPPING DELAYS :
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

IMPORTANT: Customers are responsible for providing us with the correct shipping and billing address. If you realize that this is incorrect, please contact us as soon as possible. If the product has already been shipped a refund cannot be processed until the product has been returned to us.

White Glove Service with ASSEMBLY – This service includes:

  • Delivery of the product to the customer’s designated room of choice.
  • Unboxing of furniture cartons.
  • Assembly of the furniture as per the manufacturer’s instructions.
  • Placement of empty boxes and packaging materials in the garage or a designated trash area (removal/disposal of debris is not included).

Important Terms & Conditions:

  • Access Requirements – Customers are responsible for ensuring that doorways, hallways, staircases, and passages are large enough and safe to allow the furniture to be brought inside. If the furniture cannot fit due to limited space, narrow passages, or safety risks, our team will not be responsible for refunds of delivery or assembly charges. The customer will need to make alternate arrangements at their own expense.
  • Assembly Oversight – The customer (or an authorized representative) must be present to oversee the assembly process. This helps ensure that placement, positioning, and other preferences are communicated directly.
  • Liability for Property – While care is taken during delivery and assembly, the company is not liable for any damage to walls, floors, fixtures, or property caused during the moving and assembly process, especially as items and tools may be spread across the working area. Customers are responsible for securing fragile or valuable items before the team arrives.
  • Debris Removal – Our team will place cartons and packaging materials in the garage or designated trash area. We do not provide haul-away or debris disposal as part of this service.

Our commitment is to maintain sufficient stock levels whenever possible. In instances where goods are not currently available, the potential waiting period is capped at a maximum of two weeks.

For inquiries regarding the estimated time of arrival (ETA) for a specific product, please feel free to contact us at customercare@myaashis.com

Phone number: +18008199862